Telegram User Research Specialist — Shape Smarter Communication Through Insight

As digital communities continue to evolve, understanding user behavior inside high-activity platforms like Telegram has become essential for building meaningful engagement. Our company is expanding quickly, and we recognize that rich, accurate user insights are at the heart of every strategic decision we make. This is why we are looking for a dedicated Telegram User Research Specialist—someone capable of turning raw data, user interactions, and behavioral patterns into clear, actionable intelligence. This role is crucial to helping us refine our communication strategies, strengthen our audience connections, and elevate the overall impact of our Telegram operations.

Company Overview

We are an international digital solutions and communication-driven company committed to building strong, data-supported user experiences across modern online platforms. With a focus on innovation, analytics, and community growth, we empower brands to understand their audiences deeply and communicate with clarity.

Job Responsibilities

As a Telegram User Research Specialist, you will take a central role in analyzing, understanding, and improving user interaction across our Telegram channels and groups. Your responsibilities will include:

• Conducting in-depth research on Telegram user behavior, activity cycles, preferences, and engagement trends.

• Monitoring chats, groups, and channels to identify user patterns, sentiment, and communication dynamics.

• Preparing detailed research reports, summaries, and recommendations for internal teams and decision-makers.

• Using surveys, polls, and interaction tracking tools to gather high-quality user insights.

• Studying competitor Telegram channels to identify opportunities, risks, and best-practice strategies.

• Segmenting users based on behavior, demographics, interaction levels, and content consumption preferences.

• Collaborating with marketing, content, and technical teams to improve engagement strategies based on research findings.

• Identifying challenges that limit user growth or activity and proposing data-backed solutions.

• Monitoring emerging Telegram trends and updating the team on new features, tool updates, and platform shifts.

• Ensuring that data is collected ethically and analyzed with precision, clarity, and professionalism.

Required Skills & Qualifications

To succeed in this role, the ideal candidate should bring a strong blend of analytical, communication, and research skills. Key qualifications include:

• Proven experience in Telegram research, community analysis, or digital behavior study.

• Strong analytical thinking with the ability to interpret qualitative and quantitative data.

• Familiarity with Telegram groups, channels, bots, and user interaction structures.

• Ability to prepare clean, organized, and visually clear research documentation.

• Excellent command of English with strong writing and presentation skills.

• Proficiency in using research tools, spreadsheets, and data-tracking methods.

• Strong understanding of online communities, social behavior, and digital engagement.

• Ability to work independently while managing multiple research tasks efficiently.

• A proactive mindset with the ability to identify trends, gaps, and growth opportunities.

• High attention to detail and a commitment to accuracy in reporting.

Who Should Apply?

This position is perfect for candidates who are naturally curious, enjoy understanding human behavior, and thrive in environments where insights drive meaningful decisions. If you enjoy analyzing how communities interact, if you can spot patterns others overlook, and if you’re passionate about improving user experiences through data—this role is designed for you.

Motivating Note:
Your research has the power to influence real strategies, guide major decisions, and shape the way thousands of users interact on Telegram. If you want to build a career where your insights truly matter, we encourage you to take this step.

Application Instructions

To apply, please prepare and submit the following:

1. Your updated CV detailing relevant research or Telegram-related experience.

2. A brief cover letter explaining why you are the ideal fit for this position.

3. Any research samples (optional) such as reports, user analyses, or community insights you have created previously.

Send your application to our recruitment team at with the subject line:
Application — Telegram User Research Specialist

Shortlisted candidates will be contacted for the next phase of the selection process, which may include a research assessment or a practical evaluation.

Call-to-Action

If you’re ready to turn data into meaningful decisions and help shape the future of Telegram user engagement, now is the time to act. Apply today and take your place in a role where your insights create real impact.