Automate Conversations. Amplify Growth. Shape the Future of Customer Engagement. We’re Hiring a WhatsApp Chat Automation Professional

In today’s always-on digital world, customers expect fast, personalized, and seamless communication—especially on platforms they already trust. WhatsApp has become one of the most powerful channels for real-time customer interaction, lead nurturing, and support automation. To stay ahead in this competitive landscape, we are seeking a skilled WhatsApp Chat Automation Professional who can transform conversations into conversion-driven experiences. This role is vital to scaling our communication strategy, reducing response time, improving customer satisfaction, and building smart automation systems that work 24/7 without losing the human touch.

Company Overview

We are a fast-growing, innovation-driven company focused on leveraging modern communication technologies to help businesses connect meaningfully with their customers. Our team blends strategy, creativity, and technical expertise to design solutions that deliver real results. We value ownership, continuous learning, and collaboration, offering an environment where professionals can grow, experiment, and make a measurable impact DB To Data.

Position Overview: WhatsApp Chat Automation Professional

As a WhatsApp Chat Automation Professional, you will be responsible for designing, implementing, and optimizing automated chat flows that enhance customer engagement and support business goals. You will work closely with marketing, customer support, and technical teams to create intelligent automation that feels personal, timely, and effective. This role is ideal for someone who understands both the technical and customer-experience sides of automation.

Job Responsibilities

• Design, build, and manage automated WhatsApp chat flows for marketing, customer support, and lead qualification.

• Implement WhatsApp Business API solutions and integrate them with CRM, marketing tools, and analytics platforms.

• Create chatbot logic, conversation trees, and automation triggers based on customer behavior and business needs.

• Continuously test, analyze, and optimize chat performance to improve engagement and conversion rates.

• Collaborate with content and marketing teams to ensure message tone, timing, and personalization are aligned with brand strategy.

• Monitor system performance, troubleshoot issues, and ensure smooth message delivery at scale.

• Maintain compliance with WhatsApp policies, data privacy standards, and opt-in/opt-out regulations.

• Document automation processes, workflows, and best practices for internal use and scalability.

Required Skills & Qualifications

• Proven experience working with WhatsApp Business API or WhatsApp automation tools.

• Strong understanding of chatbot design, conversational UX, and user behavior.

• Experience integrating chat automation with CRM systems, APIs, or third-party platforms.

• Basic to intermediate technical knowledge (APIs, automation logic, webhooks, or scripting is a plus).

• Analytical mindset with the ability to interpret chat metrics and optimize performance.

• Excellent written communication skills in English, with a focus on clarity and engagement.

• Ability to manage multiple automation workflows while meeting deadlines.

• Self-driven, detail-oriented, and comfortable working in a fast-paced digital environment.

Who Should Apply

This role is perfect for professionals who enjoy blending technology with communication. If you are passionate about automation, love improving digital conversations, and want to see your work directly impact customer experience and business growth, this opportunity is for you. Whether you come from a marketing tech, customer experience, or automation background, your skills will be valued and developed here.

Motivating Note:
Your work will shape how thousands of users experience real-time communication. Every automated message you design has the power to inform, assist, and convert—making your role both impactful and rewarding.

Application Instructions

To apply, please prepare the following:

1. An updated CV highlighting your experience with chat automation or similar tools.

2. A short cover letter explaining why you are a strong fit for the WhatsApp Chat Automation Professional role.

3. (Optional) Examples of automation workflows, chatbot projects, or tools you’ve worked with.

Submit your application through our official hiring channel or email as mentioned in the job posting. Ensure all documents are clearly labeled and up to date.

Why Join Us

• Work on real-world automation projects with direct business impact.

• Exposure to modern communication tools and scalable systems.

• Supportive team culture focused on learning and innovation.

• Opportunity for long-term growth and skill development.

Call-to-Action

If you’re ready to turn smart conversations into powerful business outcomes, now is the time to step forward. Apply today and become part of a team that values innovation, precision, and purposeful automation. Your expertise could be the missing link in how businesses connect with their customers.