Empower Your Career with the Art of Connection – Telemarketing Voice Support Specialist
In today’s fast-paced business world, exceptional customer communication is more than just a skill—it’s the key to building trust and driving success. We are seeking a Telemarketing Voice Support Specialist who can blend persuasive communication with technical proficiency to deliver outstanding support to our clients. This role is essential in maintaining and enhancing our customer relationships, ensuring that each interaction leaves a positive and lasting impression. If you are motivated, articulate, and passionate about voice-based customer engagement, this is the perfect opportunity to take your career to the next level.
About Our Company
At Next Wave Solutions, we are committed to delivering innovative customer experience solutions across multiple industries. With a focus on excellence, efficiency, and growth, we pride ourselves on cultivating a workplace where talent thrives and ideas flourish. Join us, and become part of a team that values collaboration, integrity, and professional development Phone List.
Key Responsibilities
As a Telemarketing Voice Support Specialist, you will:
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Conduct outbound calls to potential and existing clients to promote services and solutions.
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Provide accurate, clear, and helpful information regarding products and services.
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Handle customer inquiries, concerns, and complaints with professionalism and empathy.
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Document client interactions accurately and update customer records in CRM systems.
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Collaborate with sales, technical, and support teams to resolve client issues promptly.
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Meet and exceed performance targets, including call volume, conversion rates, and customer satisfaction.
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Continuously improve communication skills through training and feedback.
Required Skills & Qualifications
We are looking for candidates who bring both skill and enthusiasm:
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Proven experience in telemarketing, voice support, or customer service roles.
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Excellent verbal communication and active listening skills.
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Strong problem-solving abilities and a customer-centric mindset.
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Ability to work independently and as part of a team in a fast-paced environment.
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Familiarity with CRM software and call center technologies.
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High level of professionalism, patience, and resilience under pressure.
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Minimum high school diploma; post-secondary education is a plus.
Who Should Apply
This position is ideal for motivated individuals who thrive on interaction, enjoy helping customers, and excel in achieving measurable results. If you are confident, persuasive, and ready to take on challenges with a positive attitude, you will find this role both rewarding and fulfilling.
At Next Wave Solutions, we are not just hiring employees—we are investing in your professional growth. You will have access to ongoing training, mentorship programs, and a supportive environment where your contributions are recognized and celebrated.
How to Apply
Ready to join our team? Submit your resume and a compelling cover letter highlighting your experience and skills relevant to the Telemarketing Voice Support Specialist role. Please include examples of successful telemarketing or customer support experiences, demonstrating your ability to engage clients and achieve results.
Send your application to with the subject line: Application – Telemarketing Voice Support Specialist. Applications are reviewed on a rolling basis, so don’t wait to showcase your talents.
Take the Next Step
Your voice has the power to influence, inspire, and create connections that drive success. Don’t miss this opportunity to grow with a company that values excellence, innovation, and people. Step into a career that challenges and rewards you—become a Telemarketing Voice Support Specialist today!
Job Features
| Job Category | Telemarketing |

