In today’s digitally driven marketplace, the accuracy, legality, and ethical handling of phone-based contact data have become more important than ever. Businesses rely on phone numbers to reach customers, nurture leads, and execute targeted campaigns—but none of these efforts can succeed without a robust compliance structure behind them. That’s why we are expanding our team and introducing a specialized position: Phone Contact Compliance Controller. This role ensures that every piece of phone data we collect, store, and utilize follows strict compliance standards, protects user privacy, and supports responsible communication practices across all operations.

Company Overview

We are a fast-growing digital service organization committed to delivering high-performance lead management, secure data solutions, and compliance-driven operational excellence. Our focus is on building trustworthy systems that empower marketing teams, enhance customer communication, and maintain the highest standards of ethical data usage across diverse digital ecosystems.

Job Responsibilities

As the Phone Contact Compliance Controller, you will oversee legal, ethical, and procedural compliance across all phone-based datasets and communication workflows. Key responsibilities include:

• Monitoring, assessing, and enforcing compliance standards for all phone contact data.

• Reviewing phone datasets to ensure accuracy, legality, and adherence to internal and external regulations.

• Implementing data governance protocols to avoid misuse, duplication, or unauthorized sharing.

• Coordinating with lead generation, marketing, and data teams to maintain consistent compliance across every project.

• Auditing communication flows, opt-in processes, and data consent validation.

• Developing internal documentation, guidelines, and best practices for compliance handling.

• Identifying risks, inconsistencies, or potential violations in phone data systems and recommending corrective actions.

• Ensuring compliance with regional and international rules related to telecommunication, data privacy, and digital communication.

• Conducting regular training sessions for team members on data ethics and compliance awareness.

• Collaborating with quality control teams to uphold high-standard operational execution.

• Assisting in the improvement of automated systems that track opt-ins, consent, and contact authenticity.

• Creating structured compliance reports for management review and decision-making.

• Actively monitoring evolving telecommunication regulations to adapt our internal processes.

• Prioritizing security, confidentiality, and responsible data usage in all workflows.

Required Skills & Qualifications

To excel in this role, candidates should bring a blend of technical understanding, analytical mindset, and compliance-oriented thinking:

• Strong knowledge of data compliance, phone contact regulations, and privacy policies.

• Experience working with phone databases, CRM systems, or lead generation platforms.

• Understanding of opt-in/opt-out systems, data consent rules, and contact verification processes.

• Ability to conduct audits, identify irregularities, and enforce corrective measures.

• Exceptional attention to detail with a strong sense of responsibility and ethics.

• Familiarity with digital marketing workflows, lead management systems, or communication pipelines.

• Strong analytical, problem-solving, and documentation skills.

• Ability to work collaboratively with cross-functional teams.

• Excellent communication skills and a proactive approach to compliance improvement.

• Ability to maintain confidentiality and manage sensitive data responsibly.

Who Should Apply? (With Motivating Note)

You should apply if you are passionate about the ethical and responsible use of phone-based data, enjoy creating structured systems, and thrive in roles where accuracy and consistency truly matter. This position is ideal for individuals who appreciate working behind the scenes to protect data integrity and uphold compliance standards. If you’re detail-oriented, committed to ethical digital practices, and ready to contribute to a high-impact operational team, we encourage you to step forward. Your expertise can help shape a safer and more compliant communication ecosystem for our growing organization.

Application Instructions

To apply, prepare a brief introduction about your experience, highlight your strengths related to compliance and phone data management, and include any relevant past roles or achievements. Submit your application through our official recruitment channel or career portal. Only shortlisted candidates will be contacted for the next steps, which may include an assessment of your analytical skills and understanding of compliance standards.

Call-to-Action

If you’ve been looking for a role where your precision, integrity, and analytical mindset truly make a difference, this is your moment to take action. Join a team that values responsibility, respects ethical data practices, and is committed to building a future where quality and compliance drive every decision. As our Phone Contact Compliance Controller, you will play a vital role in safeguarding our data ecosystem and contributing to smarter, safer communication strategies. Don’t let this opportunity pass—step forward, demonstrate your expertise, and become a key force in shaping the compliance landscape of our organization.