Be the Voice That Builds Connections: We’re Hiring a WhatsApp Marketing Handler

In today’s always-connected digital world, businesses succeed by communicating faster, smarter, and more personally than ever before. WhatsApp has become one of the most powerful tools for building trust, nurturing leads, and maintaining real-time customer relationships. To strengthen our growing digital communication strategy, we are hiring a dedicated WhatsApp Marketing Handler who can manage conversations, drive engagement, and represent our brand with clarity and professionalism. This role is essential to ensuring timely responses, consistent messaging, and meaningful customer interactions that directly impact growth and customer satisfaction.

Company Overview

We are a forward-thinking company focused on modern digital marketing solutions and customer-focused communication. Our team values innovation, responsibility, and clear communication. By combining technology with a human-first approach, we aim to create lasting relationships with our customers while supporting employees with a positive, growth-oriented work environment DB to Data.

Position: WhatsApp Marketing Handler

As a WhatsApp Marketing Handler, you will play a frontline role in how our brand communicates with prospects and customers. You will manage daily WhatsApp interactions, support marketing campaigns, and ensure every message reflects our values, accuracy, and professionalism. This role is ideal for individuals who are organized, communication-driven, and motivated by results.

Key Job Responsibilities

• Handle inbound and outbound WhatsApp messages in a timely, professional, and friendly manner

• Respond to customer inquiries, product questions, and service-related messages accurately

• Follow predefined scripts while personalizing conversations for better engagement

• Share promotional messages, offers, updates, and announcements as per marketing schedules

• Manage customer data, conversation logs, and basic campaign reports

• Coordinate with the marketing and sales teams to support ongoing campaigns

• Qualify leads and forward high-potential prospects to the appropriate department

• Ensure compliance with communication guidelines, opt-in policies, and brand tone

• Monitor response rates, engagement levels, and customer feedback

• Maintain confidentiality and professionalism in all communications

Required Skills & Qualifications

• Strong written communication skills in English

• Familiarity with WhatsApp Business or similar messaging platforms

• Basic understanding of digital marketing and customer engagement principles

• Ability to handle multiple conversations efficiently without compromising quality

• Good organizational and time-management skills

• Comfortable working with scripts, customer databases, and simple reporting tools

• Customer-focused mindset with attention to detail

• Ability to follow instructions and brand guidelines consistently

• Prior experience in chat support, messaging-based marketing, or customer service is an advantage

• Minimum high school diploma; additional certifications in marketing or communication are a plus

Who Should Apply

This role is ideal for motivated individuals who enjoy communication-based work and understand the value of clear, timely messaging. If you are someone who is patient, detail-oriented, and confident in written conversation, this position offers an excellent opportunity to grow within digital marketing. Freshers with strong communication skills are welcome, as are experienced professionals looking to specialize in WhatsApp-based customer engagement.

If you take pride in representing a brand professionally and enjoy helping customers through effective communication, we encourage you to apply.

Application Instructions

To apply for the WhatsApp Marketing Handler position, please prepare the following:

1. An updated resume highlighting relevant experience or communication skills

2. A short cover note explaining why you are a good fit for this role

3. Any prior experience with WhatsApp Business, chat support, or digital marketing (if applicable)

Submit your application through our official recruitment channel or email with the subject line:

Only shortlisted candidates will be contacted for the next stage of the selection process.

Why Join Us

• Gain hands-on experience in a high-demand digital marketing role

• Work in a supportive and professional team environment

• Opportunity for skill development and long-term growth

• Be part of a company that values communication, integrity, and results

Call to Action

If you’re ready to turn conversations into connections and messages into meaningful business impact, this is your chance. Take the next step in your digital marketing career and apply today. Your words could shape the customer experience of tomorrow.