Bridge Technology and Conversation — We’re Hiring a WhatsApp Business Integration Expert

In today’s digital-first economy, customers expect instant, personalized, and meaningful communication with the brands they trust. WhatsApp Business has become one of the most powerful platforms for real-time customer engagement, sales enablement, and automated support. However, true success on this channel depends on expert integration, strategic execution, and flawless system performance. That’s why we are seeking a highly skilled WhatsApp Business Integration Expert—someone who can seamlessly connect technology with communication, optimize workflows, and help businesses build stronger, faster, and smarter conversations at scale.

Company Overview

We are a forward-thinking digital solutions company focused on helping businesses enhance customer experiences through smart messaging technologies. Our team partners with innovative brands across industries, delivering scalable communication systems that drive growth, efficiency, and customer trust. We value expertise, creativity, and practical problem-solving in everything we build LeadToDatabase.

Position: WhatsApp Business Integration Expert

As a WhatsApp Business Integration Expert, you will play a critical role in designing, implementing, and optimizing WhatsApp-based communication systems. This role combines technical execution with strategic insight, ensuring seamless integration between WhatsApp Business APIs and our clients’ internal platforms such as CRMs, marketing tools, and customer support systems.

Job Responsibilities

• Design and implement WhatsApp Business API integrations tailored to business objectives and customer journeys

• Connect WhatsApp with CRM systems, customer support tools, chatbot platforms, and internal databases

• Configure automation flows, message templates, and conversational triggers for customer engagement

• Ensure compliance with WhatsApp policies, data privacy regulations, and industry best practices

• Test, monitor, and troubleshoot integrations to maintain high reliability and performance

• Collaborate with marketing, sales, and support teams to optimize messaging workflows

• Analyze message delivery, response behavior, and system performance to improve results

• Maintain technical documentation for integrations, processes, and system updates

• Support scalability by designing solutions that handle increasing message volume

• Stay updated on WhatsApp feature updates, API changes, and emerging messaging trends

Required Skills & Qualifications

• Proven experience working with WhatsApp Business API integrations

• Strong understanding of APIs, webhooks, and system integrations

• Experience connecting messaging platforms with CRM or customer support systems

• Knowledge of automation tools, chatbots, and conversational flows

• Familiarity with data privacy, consent management, and WhatsApp compliance guidelines

• Basic understanding of backend technologies and cloud-based platforms

• Strong problem-solving skills and attention to technical detail

• Ability to translate business requirements into effective technical solutions

• Excellent communication skills to work with both technical and non-technical teams

• Self-motivated, organized, and able to manage multiple integration projects

Who Should Apply

This role is ideal for professionals who enjoy building communication systems that actually work in real-world business environments. If you have a passion for messaging technology, love solving integration challenges, and take pride in delivering smooth, reliable solutions, this opportunity is for you. Whether your background is in system integration, messaging automation, or customer communication platforms, your expertise can make a measurable impact here.

We encourage proactive problem-solvers, detail-oriented technicians, and customer-centric thinkers to apply.

Application Instructions

To apply for the WhatsApp Business Integration Expert position, please prepare the following:

• An updated resume highlighting relevant technical and integration experience

• A brief cover letter explaining your experience with WhatsApp Business or similar platforms

• (Optional but encouraged) Examples of WhatsApp integrations or messaging workflows you’ve worked on

Send your application to our recruitment team through the official application channel listed in the job posting. Shortlisted candidates will be contacted for a technical discussion and practical evaluation.

Why Join Us?

You’ll be joining a team that values clarity, efficiency, and innovation. We offer a professional environment where your technical expertise is respected, your ideas are heard, and your growth is supported. This is your chance to work on impactful projects that shape how businesses communicate with thousands of customers every day.

Call to Action

If you are ready to turn messaging technology into meaningful customer connections, now is the time to take the next step. Apply today and be part of a team that builds smarter conversations for tomorrow’s businesses.