Are you a skilled communicator with a passion for customer service and sales? Do you thrive on helping potential clients while driving business growth through meaningful conversations? If so, we’re seeking a dedicated Inbound Telemarketer to join our dynamic sales team.
In today’s competitive marketplace, inbound telemarketing plays a crucial role in converting leads into loyal customers. As an Inbound Telemarketer, you will be the first point of contact for incoming inquiries, providing exceptional support, addressing customer needs, and identifying sales opportunities that contribute to our company’s growth.
About the Role
The Inbound Telemarketer will be responsible for handling incoming calls, engaging with prospects, and providing timely solutions while generating qualified leads for the sales team. You’ll be an ambassador of our brand, ensuring that every interaction builds trust and promotes customer satisfaction.
This role is perfect for someone who enjoys active communication, problem-solving, and driving results while maintaining a positive, professional demeanor.
Key Responsibilities
📞 Customer Interaction & Support
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Answer inbound calls promptly, professionally, and courteously.
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Understand customer needs, provide product or service information, and resolve inquiries.
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Maintain a high standard of customer service to ensure a positive experience.
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Identify opportunities to upsell or cross-sell products and services when appropriate.
🎯 Lead Qualification & Sales Support
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Engage with prospects to qualify leads based on interest, budget, and readiness to buy.
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Document lead information accurately in the CRM system (HubSpot, Salesforce, Zoho, or similar).
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Forward qualified leads to the sales team for follow-up and conversion.
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Maintain detailed records of interactions and call outcomes to support reporting.
🧠 Data Management & Reporting
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Update and manage customer and lead data in CRM tools with accuracy.
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Track daily call volume, lead conversion rates, and other performance metrics.
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Provide insights and feedback to management on customer trends and process improvements.
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Participate in team meetings to discuss strategies for improving inbound lead handling.
🌐 Collaboration & Strategy Alignment
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Work closely with sales and marketing teams to align messaging and campaigns.
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Follow company guidelines for scripts, messaging, and quality standards.
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Suggest new strategies to improve lead conversion and customer engagement.
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Stay updated on product offerings, promotions, and industry trends to provide accurate information.
Required Skills & Qualifications
To succeed as an Inbound Telemarketer, candidates should have:
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Proven experience in telemarketing, customer service, or inbound sales.
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Excellent verbal communication and active listening skills.
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Strong persuasion and interpersonal skills to convert inquiries into opportunities.
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Familiarity with CRM tools and lead management processes.
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Ability to handle multiple calls and tasks while maintaining attention to detail.
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Professional and positive attitude, with strong problem-solving capabilities.
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Goal-oriented mindset and the ability to work in a fast-paced environment.
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High school diploma or equivalent; Bachelor’s degree preferred.
Experience in B2B or B2C telemarketing and lead generation is highly valued.
Why Join Our Team?
At List to Data, we value every conversation as an opportunity to build trust, convert leads, and strengthen relationships. As an Inbound Telemarketer, you’ll play a pivotal role in helping our company grow while delivering exceptional customer experiences.
We Offer:
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Competitive base salary with performance-based incentives.
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Opportunities for career advancement in sales and customer engagement.
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Comprehensive training and continuous professional development.
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Supportive, collaborative, and goal-driven team environment.
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Flexible working options (remote, hybrid, or office-based).
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Health benefits, paid time off, and employee wellness programs.
Your efforts will directly contribute to our success by ensuring that every incoming lead receives exceptional attention, accurate information, and a seamless path toward conversion.
Position Details
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Position: Inbound Telemarketer
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Job Type: Full-Time
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Location: Remote / Office-Based / Hybrid
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Working Hours: Flexible, results-driven schedule
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Start Date: Immediate
How to Apply
If you’re enthusiastic about turning incoming inquiries into opportunities and delivering top-notch customer experiences, we want to hear from you!
📞 Apply Now: +639858085805
🌐 Visit Us: https://listtodata.com
Join us as an Inbound Telemarketer and be the voice that connects prospects with solutions — one conversation at a time.
Job Features
| Job Category | Telemarketing |