Telemarketing Sales Coordinator – Drive Growth and Sales Excellence

Are you a motivated and organized professional with a passion for sales coordination and telemarketing strategies? Our company is expanding its sales operations and looking for a Telemarketing Sales Coordinator to play a vital role in supporting our telemarketing team, enhancing lead generation efforts, and ensuring the smooth execution of sales campaigns. This is an exciting opportunity for an individual who thrives in a fast-paced, results-oriented environment and enjoys collaborating across departments to achieve ambitious goals.

About the Role

The Telemarketing Sales Coordinator will act as the central hub between our telemarketing representatives, sales management, and marketing teams. You will be responsible for managing communication workflows, monitoring campaign performance, maintaining lead databases, and assisting in the development of strategic outreach initiatives. This position requires a balance of analytical thinking, people management, and communication skills to ensure our telemarketing operations run efficiently and effectively.

The ideal candidate will have a strong background in sales coordination, CRM systems, and telemarketing processes. You will help bridge the gap between sales planning and execution by providing administrative and operational support to enhance productivity, streamline reporting, and maintain consistency in customer engagement.

Key Responsibilities

• Campaign Coordination: Plan, organize, and manage telemarketing campaigns to ensure they align with company goals, target audience segments, and sales strategies.

• Team Support: Assist telemarketing representatives by providing call scripts, lead lists, and campaign materials, ensuring all sales activities are well-coordinated and up to date.

• CRM Management: Update and maintain accurate customer and lead data in CRM systems to support ongoing sales and marketing initiatives.

• Performance Tracking: Monitor telemarketing performance metrics such as call volume, lead conversion rates, and customer feedback, preparing detailed reports for management review.

• Lead Management: Distribute qualified leads to the appropriate sales representatives and follow up to ensure timely and effective conversion.

• Communication Liaison: Serve as a key communication link between telemarketing teams, sales executives, and marketing departments, promoting collaboration and information flow.

• Training and Support: Help onboard new telemarketing staff and provide guidance on tools, systems, and best practices to maintain operational efficiency.

• Process Improvement: Identify areas for improvement in telemarketing operations and recommend strategies to enhance productivity and customer satisfaction.

Qualifications and Skills

To succeed in this role, candidates should possess the following qualifications and competencies:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

• Proven experience in telemarketing, inside sales, or sales coordination roles.

• Excellent verbal and written communication skills with strong attention to detail.

• Proficiency in CRM platforms (e.g., HubSpot, Salesforce, Zoho) and Microsoft Office Suite.

• Strong organizational and time management abilities with a proactive, solution-oriented mindset.

• Ability to analyze data, prepare reports, and present actionable insights to management.

• Team-oriented with strong interpersonal skills and the ability to work collaboratively across departments.

• Positive attitude, high energy, and commitment to achieving results in a dynamic sales environment.

Why Join Us?

Our organization is dedicated to creating a supportive and growth-oriented workplace where every team member can excel. As a Telemarketing Sales Coordinator, you’ll have the opportunity to make a direct impact on our company’s sales success by streamlining operations, enhancing communication, and driving performance excellence.

We offer:

• Competitive salary and performance-based incentives.

• Comprehensive training and development programs to advance your career.

• Opportunities for professional growth within the sales and marketing departments.

• A collaborative and innovative work environment where ideas are valued.

• Flexible working conditions and modern digital tools to support your success.

How to Apply

If you’re ready to take on a challenging yet rewarding role that combines coordination, communication, and strategic thinking, we want to hear from you. Please submit your updated resume and a brief cover letter highlighting your relevant experience and achievements in telemarketing or sales coordination.

Join us and become a part of a dynamic team that values performance, innovation, and excellence in customer engagement. As a Telemarketing Sales Coordinator, you’ll play a key role in driving our sales initiatives, optimizing lead management, and contributing to our continued business growth.

Apply today and take the next step in your professional journey toward a career in sales coordination and telemarketing success!