Are you a confident communicator with a talent for connecting with people over the phone? Do you thrive in a results-driven environment and enjoy turning conversations into business opportunities? If so, we’re looking for a B2C Telemarketing Specialist to join our dynamic team and help us expand our customer base.
In today’s competitive market, building strong relationships directly with consumers remains a vital way to grow revenue and enhance brand loyalty. As a B2C Telemarketing Specialist, you will be at the forefront of our customer outreach strategy — engaging with potential clients, generating leads, and supporting sales initiatives that drive measurable results.
About the Role
The B2C Telemarketing Specialist will manage both inbound and outbound calls to connect with individual consumers, promote company products or services, and nurture leads through the sales funnel. You will identify opportunities, provide relevant information, and help close sales while maintaining a positive and professional brand image.
This role is perfect for individuals with excellent communication skills, a persuasive personality, and a proven ability to engage customers over the phone.
Key Responsibilities
📞 Outbound & Inbound Calls
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Conduct daily outbound calls to prospective customers from targeted lists.
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Respond to inbound inquiries from potential clients in a timely and professional manner.
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Present products or services clearly, persuasively, and in a customer-focused manner.
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Schedule follow-up calls or appointments as needed to nurture leads.
🎯 Lead Generation & Qualification
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Identify and qualify leads based on customer interest, preferences, and purchase intent.
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Update CRM systems (HubSpot, Salesforce, Zoho, or similar) with accurate lead information and call outcomes.
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Prioritize high-potential leads to maximize conversion rates.
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Maintain organized records of call activities and customer interactions.
💬 Customer Engagement
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Build rapport quickly and professionally to establish trust and credibility.
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Listen actively to understand customer needs and recommend suitable products or services.
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Handle objections, answer questions, and provide solutions to meet customer expectations.
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Maintain engagement with potential customers to foster long-term relationships.
📈 Performance Monitoring & Reporting
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Achieve or exceed daily, weekly, and monthly call and sales targets.
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Track key performance indicators such as call volume, conversion rates, and lead quality.
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Provide feedback to improve call scripts, outreach strategies, and lead management.
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Report insights on customer trends and competitor activities to support marketing initiatives.
🤝 Collaboration & Teamwork
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Work closely with marketing and sales teams to align outreach strategies with business goals.
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Share customer insights and market feedback to improve product positioning and messaging.
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Participate in team meetings to brainstorm ideas and enhance telemarketing performance.
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Support a collaborative and goal-oriented team environment.
Required Skills & Qualifications
To excel as a B2C Telemarketing Specialist, candidates should have:
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Proven experience in telemarketing, outbound sales, or B2C customer engagement.
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Excellent verbal communication, negotiation, and persuasive skills.
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Ability to handle objections professionally and convert leads into sales.
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Familiarity with CRM systems and lead tracking tools.
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Strong organizational skills and attention to detail.
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Self-motivated, results-driven, and target-oriented.
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Confidence in handling high-volume calls with professionalism.
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Basic understanding of sales funnels, lead nurturing, and customer acquisition strategies.
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Bachelor’s degree in Marketing, Business, Communications, or related field preferred.
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Experience in direct-to-consumer campaigns is a plus.
Why Join Our Team?
At Phone List, we value talent, dedication, and measurable results. As a B2C Telemarketing Specialist, you’ll be part of a supportive, high-performing team where your efforts directly impact growth and revenue.
We Offer:
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Competitive base salary plus performance-based incentives and bonuses.
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Professional development and training programs.
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Opportunities for career growth and advancement.
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Flexible work options (remote, hybrid, or office-based).
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Access to modern telemarketing tools and CRM systems.
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Recognition programs for top performers.
Work Environment & Schedule
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Position: B2C Telemarketing Specialist
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Job Type: Full-Time (Remote/Office-Based)
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Working Hours: Flexible, results-focused schedule
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Start Date: Immediate or within one month
How to Apply
If you’re a confident communicator driven by results and excited about helping consumers find solutions, we want to hear from you!
📞 Apply Now: +639858085805
🌐 Visit Us: https://phonelist.io
As a B2C Telemarketing Specialist, your voice, professionalism, and dedication will help expand our customer base, generate quality leads, and contribute to business growth. Join us today and make every call count!
Job Features
| Job Category | Telemarketing |