In a competitive marketplace, strong communication is the key to building lasting relationships with customers. That’s why we are looking for a dedicated Telemarketing Support and Drive Customer Engagement professional to join our team. This role is crucial for expanding our reach, enhancing client interactions, and ensuring our services are delivered with clarity and professionalism. By joining us, you’ll be at the forefront of engaging with customers, understanding their needs, and providing solutions that leave a positive, lasting impression. If you have excellent communication skills and a proactive attitude, this is the perfect opportunity to grow and make a real impact.
About Us
At DB to Data, we are committed to delivering exceptional customer experiences. We combine innovation, strategy, and personalized service to create meaningful connections with clients. Our team thrives on collaboration, growth, and achieving measurable results, providing a supportive environment for professionals to succeed and flourish.
Key Responsibilities
As a Telemarketing Support and Drive Customer Engagement team member, your role will involve:
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Conducting outbound calls to prospective clients to introduce products and services.
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Responding to inbound calls, addressing customer inquiries, and providing accurate information.
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Recording and updating client interactions and maintaining detailed customer databases.
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Identifying potential leads and following up to nurture prospects.
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Collaborating with the sales and marketing teams to support campaigns and promotions.
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Scheduling appointments and coordinating with team members to optimize customer engagement.
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Maintaining professionalism and positive relationships with clients at all times.
Required Skills & Qualifications
To excel in this role, candidates should have:
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Proven experience in telemarketing, customer support, or related fields.
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Excellent verbal communication and interpersonal skills.
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Ability to engage clients, handle objections, and deliver persuasive messages.
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Strong organizational skills and attention to detail.
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Familiarity with CRM tools or willingness to learn.
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Resilience, patience, and a positive attitude under pressure.
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Basic computer skills and proficiency in Microsoft Office or similar platforms.
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A proactive approach and ability to work independently while achieving targets.
Who Should Apply
This opportunity is ideal for individuals who:
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Are enthusiastic about connecting with people and building relationships.
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Thrive in dynamic, fast-paced environments.
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Are motivated by achieving goals and contributing to team success.
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Enjoy learning and growing within a professional setting.
If you are passionate about helping clients, solving problems, and making a meaningful impact through communication, this role is perfect for you. We value individuals who are eager to develop their skills, embrace challenges, and play an active part in shaping customer experiences.
How to Apply
Applying is straightforward:
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Submit Your Resume: Highlight relevant experience, communication skills, and achievements.
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Include a Cover Letter: Briefly explain why you’re an ideal fit and your approach to customer engagement.
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Application Submission: Email your documents to sales@dbtodata.com with the subject line: Application – Telemarketing Support.
All applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a brief interview and assessment.
Why This Role Matters
Joining us as Telemarketing Support and Drive Customer Engagement is more than just a position—it’s an opportunity to influence how our brand interacts with clients daily. You will help build trust, drive engagement, and directly contribute to business growth. Every call you make and every connection you foster is a step toward strengthening our relationships and enhancing our company’s reputation.
Take Action – Shape Customer Experiences
If you are ready to make a difference, showcase your communication skills, and work in a collaborative, goal-driven environment, don’t wait. This is your chance to be part of a team that values your contribution, offers opportunities for growth, and recognizes excellence.
Apply today and become the voice that drives customer satisfaction and business success!
Job Features
| Job Category | Telemarketing |