Fax Delivery Specialist – Ensuring Accurate, Reliable & Efficient B2B Communication

Fax-based communication remains one of the most dependable channels for reaching decision-makers in industries where security, compliance, and documentation are essential—such as healthcare, financial services, legal firms, government agencies, and manufacturing. Businesses depend on consistent fax delivery to distribute important documents, execute outreach campaigns, and maintain a secure communication flow. To strengthen our multi-channel marketing and document delivery systems, we are seeking a Fax Delivery Specialist who will ensure smooth, accurate, and efficient fax delivery operations across various platforms.

Company Overview 

We are a data-driven marketing and communication solutions company focused on helping businesses connect with their target audience through secure, compliant, and high-performing communication channels. Our services include fax marketing, database management, automated outreach, and document delivery systems designed to drive engagement and generate measurable results.

Job Responsibilities

As our Fax Delivery Specialist, your responsibilities will include:

• Managing end-to-end fax delivery across broadcasting platforms, online fax tools, and automated systems.

• Ensuring accurate and timely delivery of all fax broadcasts, documents, and campaign messages.

• Monitoring delivery reports, status notifications, bounce logs, and confirmation receipts to verify successful delivery.

• Troubleshooting failed deliveries, errors, connection issues, and invalid numbers to improve overall delivery rates.

• Maintaining and updating fax number databases to improve accuracy and reduce transmission failures.

• Working closely with the marketing and operations teams to coordinate fax campaigns, schedules, and delivery priorities.

• Conducting quality checks to ensure that documents are properly formatted, clear, and optimized for fax transmission.

• Segmenting fax lists to support targeted campaigns based on industry, region, or recipient role.

• Ensuring compliance with communication regulations including HIPAA (for medical faxing), GDPR, CAN-SPAM, and other industry guidelines.

• Creating performance reports outlining delivery rates, issues, resolutions, and campaign results.

• Identifying technical improvements and recommending enhancements to fax delivery systems and workflows.

• Managing large-volume fax distributions while maintaining accuracy, consistency, and system stability.

Required Skills & Qualifications

We are looking for a candidate with technical capability, attention to detail, and experience in communication delivery systems. Ideal qualifications include:

• Proven experience in fax delivery management, fax broadcasting, or document transmission systems (preferred).

• Strong understanding of fax communication protocols and delivery processes.

• Familiarity with online fax platforms, automation tools, and CRM systems.

• Strong analytical skills to interpret delivery reports and identify performance trends.

• Ability to troubleshoot delivery errors and technical issues efficiently.

• Excellent organizational and time management skills to handle multiple deliveries and campaigns simultaneously.

• Good communication skills for coordinating with cross-functional teams.

• Knowledge of compliance requirements for secure fax transmissions.

• Ability to maintain confidentiality when handling sensitive documents and data.

• Detail-oriented, proactive, and capable of working independently or collaboratively.

Who Should Apply?

This role is ideal for individuals who enjoy working with communication systems, improving delivery processes, and ensuring high-quality results. If you are detail-oriented, technically inclined, and interested in supporting business growth through accurate document delivery, this position is an excellent fit.

You’re a strong candidate if you:

• Have experience in fax delivery, fax broadcasting, or data-driven document transmission.

• Understand how to troubleshoot fax errors and optimize delivery systems.

• Can maintain organized databases and work with large volumes of sender/recipient information.

• Thrive in a fast-paced, performance-driven environment.

• Want to contribute to efficient communication and outreach strategies.

How to Apply

Interested applicants are encouraged to submit their resume along with any examples of fax delivery work, technical experience, or performance metrics. Demonstrating improvements—such as higher delivery rates, lower bounce rates, or system optimizations—will strengthen your application.

Join our team as a Fax Delivery Specialist and play a crucial role in ensuring smooth, accurate, and reliable fax communication. Help us deliver important messages, drive outreach performance, and support business operations through consistent and professional fax delivery management.