Expand Your Reach, Enhance Your Skills – More Database, More Opportunities!
In today’s fast-paced business environment, connecting with customers efficiently and effectively has never been more critical. We are seeking a Customer Support Telemarketing Specialist to bridge the gap between our brand and our valued clients. This role is vital in ensuring our customers feel heard, supported, and engaged while contributing to the growth and reputation of our organization. If you’re passionate about delivering excellent service and thriving in a dynamic, results-driven environment, this could be your next career milestone.
About Us
At Zenith Solutions, we are committed to providing exceptional service solutions to businesses across Japan. With a focus on innovation, integrity, and customer satisfaction, we empower companies to enhance their customer relationships while offering opportunities for career growth within a collaborative and professional environment.
Job Responsibilities
As a Customer Support Telemarketing Specialist, your daily responsibilities will include:
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Engaging with prospective and existing customers through high-volume outbound calls.
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Listening to customer needs and providing tailored solutions with professionalism and empathy.
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Updating and maintaining accurate customer records in the CRM system.
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Following up on inquiries and leads to maximize conversion opportunities.
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Handling customer concerns or complaints with prompt resolution and a positive approach.
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Collaborating with the sales and support teams to meet performance targets.
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Continuously identifying opportunities to improve communication strategies and customer satisfaction.
Required Skills & Qualifications
We are looking for candidates who possess the following:
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Proven experience in telemarketing, customer service, or a related field.
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Exceptional communication skills in both spoken and written Japanese; English proficiency is a plus.
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Strong listening skills and the ability to understand customer needs quickly.
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Goal-oriented mindset with a drive to achieve and exceed targets.
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Familiarity with CRM tools and telecommunication software.
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Patience, resilience, and the ability to handle high-pressure situations calmly.
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Basic computer literacy including MS Office and email applications.
Who Should Apply
This role is ideal for individuals who:
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Thrive in interactive, fast-paced work environments.
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Have a natural talent for building rapport and connecting with people.
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Are motivated by targets and enjoy seeing measurable results from their efforts.
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Are committed to professional growth and learning new skills.
If you see yourself making a meaningful impact on customer experiences while advancing your career, this is your chance to join a team that values dedication, innovation, and positive energy.
How to Apply
Applying is simple and straightforward:
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Prepare your updated CV highlighting relevant experience.
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Write a brief cover letter explaining why you are the perfect fit for this role.
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Submit your application through our careers portal or email your documents to.
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Shortlisted candidates will be contacted for a virtual or in-person interview.
We encourage you to demonstrate your passion for customer engagement and telemarketing excellence in your application.
Why You Should Apply Now
Joining Zenith Solutions as a Customer Support Telemarketing Specialist opens doors to a rewarding career where your efforts directly influence customer satisfaction and business growth. You will gain valuable skills in client engagement, communication, and sales strategy while being part of a supportive team that celebrates achievements and encourages innovation.
Take this opportunity to elevate your career, make a tangible difference in customer experiences, and be recognized for your dedication and results. If you are ready to embrace challenges and grow with a company that values talent, this is the role for you More Database.
Act Now – Your Next Career Milestone Awaits! Apply Today and Become a Key Player in Shaping Exceptional Customer Experiences!
Job Features
| Job Category | Telemarketing |