Lead Conversations. Build Relationships. Drive Growth. We’re Hiring a WhatsApp Marketing Supervisor

In today’s fast-moving digital landscape, customer conversations no longer happen only through emails and websites—they happen instantly, personally, and directly. WhatsApp has become one of the most powerful communication tools for modern brands, enabling real-time engagement, trust-building, and high-conversion relationships. To strengthen this channel and turn conversations into measurable results, we are looking for a skilled WhatsApp Marketing Supervisor. This role is vital for ensuring our messaging is strategic, compliant, engaging, and aligned with business goals while leading a team that delivers exceptional customer interactions every day.

Company Overview

We are a growth-focused digital-driven organization committed to building meaningful customer relationships through data-backed strategies and personalized communication. With a strong emphasis on innovation, ethical marketing, and customer satisfaction, we support both local and international markets while fostering a collaborative and performance-oriented work environment Telemarketing Data.

Position Summary: WhatsApp Marketing Supervisor

As a WhatsApp Marketing Supervisor, you will oversee planning, execution, and performance optimization of all WhatsApp-based marketing activities. You will supervise campaign delivery, guide the messaging team, ensure compliance with platform policies, and continuously improve engagement and conversion metrics. This is a leadership role that blends strategy, communication, analytics, and people management.

Key Job Responsibilities

• Develop and execute WhatsApp marketing strategies aligned with brand goals and sales objectives

• Supervise daily WhatsApp campaigns, broadcasts, and one-to-one customer communication

• Manage, train, and motivate WhatsApp marketing executives and support agents

• Create messaging frameworks that follow brand tone, compliance rules, and customer psychology

• Monitor delivery rates, read rates, response times, conversions, and customer feedback

• Coordinate with sales, customer support, and content teams to ensure consistent communication

• Ensure proper segmentation of audiences for targeted, personalized messaging

• Handle opt-in management and ensure data protection and compliance standards are met

• Analyze campaign performance regularly and provide actionable insights and reports

• Test new messaging approaches, automation workflows, and engagement formats

• Identify improvements to increase customer satisfaction and campaign ROI

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field

• Proven experience in WhatsApp marketing, conversational marketing, or messaging platforms

• Prior supervisory or team-lead experience is highly preferred

• Strong understanding of customer engagement strategies and sales funnels

• Excellent written communication skills in English with attention to tone and clarity

• Familiarity with WhatsApp Business API, CRM tools, and automation platforms

• Data-driven mindset with ability to analyze metrics and optimize campaigns

• Strong leadership skills with the ability to guide and inspire a team

• Knowledge of data privacy regulations and messaging compliance practices

• Organized, detail-oriented, and capable of handling multiple campaigns efficiently

Who Should Apply

This role is ideal for professionals who enjoy leading communication-driven teams and turning conversations into measurable business outcomes. If you have hands-on experience with WhatsApp marketing and want to take the lead in shaping messaging strategies that truly connect with customers, this role is for you. We welcome applicants who are proactive, strategic thinkers, and passionate about modern marketing channels.

Motivating Note:
You won’t just manage messages—you’ll shape how customers experience the brand. Your leadership will directly influence engagement, trust, and revenue growth in a high-impact role.

Application Instructions

Interested candidates are encouraged to apply by submitting:

• An updated resume outlining relevant experience

• A brief cover letter describing your WhatsApp marketing expertise and leadership background

• Any measurable campaign results or achievements related to messaging-based marketing

Shortlisted candidates will be contacted for interviews.

Why Join Us?

• Opportunity to lead a fast-growing and impactful marketing channel

• Collaborative and supportive team culture

• Clear growth pathways and leadership development

• Competitive compensation based on experience and performance

• A role where your strategic ideas are valued and implemented

Call to Action

If you’re ready to step into a leadership role where your communication skills and marketing strategy truly matter, this is your opportunity. Apply today and become the driving force behind powerful, profitable customer conversations.