Now Hiring: Email Marketing Support Engineer – Empower Smarter, Stronger Campaign Systems

In today’s digital landscape, email remains one of the most powerful channels for business communication, customer retention, and targeted marketing. As our global operations expand, we need a dedicated Email Marketing Support Engineer who can ensure our systems run smoothly, securely, and efficiently. This role is essential because the success of our campaigns depends not just on strategy, but on flawless technical execution behind the scenes. We are searching for someone who can bridge technology with marketing performance—someone who thrives in solving problems, optimizing workflows, and supporting a high-growth digital environment. If that sounds like you, this could be your next big step.

Company Overview

We are a fast-growing digital solutions company focused on delivering innovative marketing automation, customer engagement tools, and performance-driven communication systems. Our team values creativity, teamwork, adaptability, and continuous improvement. We aim to empower brands with reliable, data-driven, and scalable marketing technologies.

Job Responsibilities

As an Email Marketing Support Engineer, you will play a key role in ensuring the reliability, stability, and performance of our email infrastructure. Your responsibilities include:

• Ensuring seamless operation of email automation platforms and CRM integrations

• Monitoring email deliverability, system performance, and technical workflows

• Troubleshooting campaign-related issues, configuration errors, and deliverability problems

• Performing regular system audits to maintain optimal sender reputation

• Managing DNS records (SPF, DKIM, DMARC) to enhance security and delivery rates

• Supporting marketing teams in setting up advanced triggers, segmentation rules, and automation flows

• Coordinating with development teams to fix bugs and enhance platform performance

• Implementing process improvements to reduce technical bottlenecks

• Providing user training and technical guidance on platform best practices

• Documenting all technical procedures, troubleshooting steps, and system updates

• Ensuring compliance with email regulations (CAN-SPAM, GDPR, etc.)

• Assisting with API integrations, data mapping, and system scalability projects

Required Skills & Qualifications

Successful candidates will bring a blend of technical expertise, marketing understanding, and problem-solving ability. We’re looking for:

• Strong understanding of email infrastructure, deliverability, and automation platforms

• Experience with DNS record management (SPF, DKIM, DMARC)

• Hands-on experience with CRMs or ESPs such as Mailchimp, Klaviyo, HubSpot, ActiveCampaign, or similar tools

• Knowledge of HTML/CSS for email template editing and troubleshooting

• Understanding of APIs, webhooks, and system integrations

• Ability to diagnose and resolve technical errors quickly

• Solid communication skills for assisting marketing teams and non-technical users

• Familiarity with analytics dashboards and data accuracy monitoring

• Strong organizational skills and attention to detail

• Problem-solving mindset with the ability to handle multiple ongoing tasks

• Experience with compliance frameworks and email best practices

Who Should Apply?

This role is ideal for someone who loves the balance of technical engineering and digital communication. If you enjoy making complex systems run smoothly and securing high inbox deliverability rates, you will thrive here. Candidates with experience in email technology, CRM support, or marketing ops engineering are strongly encouraged to apply.

We welcome applicants who are proactive, analytical, and eager to elevate campaign performance through behind-the-scenes efficiency. If you’re someone who finds satisfaction in solving issues that others find overwhelming, you’ll be a perfect fit. This is your chance to join a team that values your expertise and gives you room to grow. Your work will directly shape how brands engage, connect, and scale their digital communication efforts.

Application Instructions

To apply, please follow the steps below:

1. Send your updated resume highlighting relevant technical and marketing support experience.

2. Include a brief cover letter explaining why you are the right fit for this role.

3. Provide links or descriptions of past work with email systems, CRM tools, or deliverability optimization.

4. Use the subject line: Application – Email Marketing Support Engineer

5. Submit your application via email or through our official career portal.

Shortlisted candidates will be contacted for a practical technical assessment, followed by an interview with our engineering and marketing teams.

Final Call-to-Action

If you’re ready to build, support, and optimize powerful email systems that impact thousands of recipients daily, this is your opportunity. Step into a role where your technical skills truly matter and your problem-solving abilities can shine. Join a team that values innovation, respects expertise, and encourages continuous learning. Don’t wait—your next career breakthrough is just one application away. Apply today and help us shape the future of smarter, more efficient digital communication.