In today’s competitive business environment, effective telemarketing depends on more than just persuasive calls—it requires precision, organization, and strategic use of customer relationship management (CRM) tools. We are seeking a Telemarketing CRM Specialist to streamline our outreach, enhance data accuracy, and ensure that our lead generation efforts translate into tangible business growth. This role is crucial for maintaining client engagement, improving operational efficiency, and driving measurable results through data-driven strategies.
Company Overview
We are a dynamic business solutions provider specializing in telemarketing, lead generation, and CRM-driven sales optimization. Our mission is to empower businesses to connect with clients effectively through structured processes and innovative strategies. Join our team to contribute to a culture of excellence, growth, and professional development, where your expertise in CRM and telemarketing will directly impact success.
Job Responsibilities
As a Telemarketing CRM Specialist, you will bridge telemarketing efforts and CRM management to ensure high-quality lead tracking and efficient client interactions. Key responsibilities include:
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Managing and maintaining CRM systems to ensure accurate lead and client data
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Designing workflows and automations to streamline telemarketing campaigns
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Coordinating with telemarketing teams to schedule calls, follow-ups, and meetings
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Monitoring campaign performance and generating detailed reports for management
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Ensuring data integrity and compliance with internal and regulatory standards
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Analyzing call and lead data to identify trends, opportunities, and areas for improvement
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Providing CRM training and support to telemarketing staff
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Collaborating with marketing and sales teams to align CRM strategies with business goals
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Troubleshooting CRM issues and recommending enhancements
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Assisting in the development and implementation of lead scoring and prioritization models
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Supporting email campaigns and multi-channel marketing efforts where applicable
Required Skills & Qualifications
The ideal candidate combines CRM expertise with a strong understanding of telemarketing operations. Required skills include:
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Proven experience managing CRM systems (HubSpot, Salesforce, Zoho, or similar)
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Strong knowledge of telemarketing processes, lead generation, and sales pipelines
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Excellent analytical skills to interpret campaign data and provide actionable insights
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Proficiency in CRM reporting, dashboards, and workflow automation
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Exceptional communication and interpersonal skills
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Strong attention to detail and commitment to data accuracy
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Ability to train and support telemarketing teams effectively
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Problem-solving mindset with the ability to troubleshoot system and process issues
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Familiarity with GDPR and other data protection regulations
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Ability to multitask, prioritize, and manage time efficiently
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Positive, motivated, and target-oriented approach
Who Should Apply?
This position is perfect for professionals who enjoy optimizing systems and processes while directly contributing to business growth. You should consider applying if you:
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Have a background in CRM management or telemarketing support
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Are passionate about improving efficiency and driving results through data
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Thrive in a collaborative, performance-driven environment
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Want to grow your career in telemarketing, sales operations, or CRM strategy
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Are committed to ensuring data accuracy and maximizing lead conversion
Motivating Note
As a Telemarketing CRM Specialist, your expertise ensures that every lead is captured, tracked, and nurtured efficiently. You become a key driver of our telemarketing success, transforming raw contacts into actionable opportunities that fuel business growth. This is an exciting opportunity to apply your technical skills while making a measurable impact on company performance.
Application Instructions
Take the next step in your career by applying for this vital role. Please follow these instructions:
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Submit your updated resume/CV highlighting CRM experience and telemarketing familiarity
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Include a brief cover letter explaining your suitability for this position and relevant accomplishments
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Optionally, provide examples of CRM projects, campaign optimization, or data-driven initiatives
Send your application to:
sales@dbtodata.com
Use the subject line:
“Application – Telemarketing CRM Specialist”
Selected candidates will be contacted for a phone or video interview, which may include a practical assessment of CRM knowledge and data management skills.
Final Call-to-Action
CRM expertise can transform telemarketing from a routine activity into a strategic growth engine. If you are organized, analytical, and passionate about optimizing lead management, this is your chance to make a real difference.
Apply today and join us as a Telemarketing CRM Specialist—where data meets opportunity and every lead drives results!
Job Features
| Job Category | Telemarketing |