Online Consumer Behavior Analyst — Join Us in Shaping the Future of Digital Decision-Making

Full Time Job
Canada
Posted 1 week ago

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Introduction  

As digital marketplaces expand and customer expectations evolve at record speed, understanding online consumer behavior has never been more critical. Businesses today thrive not just on great products, but on the ability to interpret what customers want, how they search, and why they make decisions. That’s why we’re hiring an exceptional Online Consumer Behavior Analyst—a professional who can decode data, uncover trends and provide the insights that drive smarter strategies. If you’re passionate about understanding people through digital footprints and turning analytics into action, this role offers the perfect platform to make a measurable impact.


Company Overview  

We are a forward-thinking digital solutions company specializing in data-driven strategies that empower brands to grow confidently online. Our team blends technology, creativity and analytics to deliver meaningful insights that help clients enhance engagement, elevate customer experience and optimize performance across every digital touchpoint.


Job Responsibilities

As our Online Consumer Behavior Analyst, you will play a central role in interpreting audience preferences and shaping strategic decisions. Key responsibilities include:

  • Conducting deep-dive analyses of customer journeys, browsing patterns and digital interactions

  • Monitoring trends across e-commerce platforms, social media channels and search behavior

  • Identifying behavioral triggers that influence engagement, conversions and retention

  • Translating raw data into clear, actionable reports for internal teams and clients

  • Using qualitative and quantitative findings to recommend UX improvements

  • Collaborating with marketing, product, and research teams to refine targeting approaches

  • Evaluating competitor behavior and emerging market shifts

  • Utilizing analytics tools (Google Analytics, heatmaps, CRM data, survey platforms) to extract insights

  • Designing A/B tests to validate consumer behavior hypotheses

  • Presenting insights in a simple, compelling manner to guide strategic planning


Required Skills & Qualifications

We’re searching for someone analytical, curious and driven by discovery. Ideal candidates will bring:

  • Strong understanding of digital consumer psychology and behavior models

  • Proficiency with analytics tools such as Google Analytics, Mixpanel, Hotjar, Tableau or equivalent

  • Experience working with large datasets and transforming them into meaningful insights

  • Ability to interpret behavioral patterns and recommend actionable strategies

  • Excellent communication skills, especially in data storytelling and report writing

  • Knowledge of SEO, digital marketing funnels and online customer journeys

  • Familiarity with A/B testing methods and experimental design

  • A degree in Marketing, Behavioral Science, Data Analytics or related field (or equivalent experience)

  • Sharp attention to detail and a proactive approach to problem-solving

  • The ability to work collaboratively within multidisciplinary teams


Who Should Apply?

This role is ideal for professionals who love uncovering the “why” behind online decisions. If you are endlessly curious about digital behavior, thrive in analytical environments, and enjoy turning data into meaningful actions, you’ll feel right at home here. Whether you’ve spent years in consumer research or you’re a rising analyst ready to grow, we encourage you to bring your insights, creativity and passion for digital trends.

Motivating Note:
Your work will influence strategies, shape customer experiences and help brands create meaningful digital connections. If you want a career where data meets human behavior—and where your insights lead to measurable impact—this is your moment.


Application Instructions

Ready to take the next step? Here’s how to apply:

  1. Prepare your updated resume highlighting relevant analytics and research experience.

  2. Include a brief cover letter explaining why you’re interested in this role and how your skills align.

  3. Share links to any portfolio items, dashboards or case studies you’ve created (optional but appreciated).

  4. Submit your application through our online portal or send it directly via email to our hiring team.

  5. Shortlisted candidates will be contacted for an interview and a short assessment.


Call-to-Action

Don’t miss the chance to shape digital behavior strategies that influence real-world business outcomes. If you’re ready to dive into data, decode consumer decisions and lead with insight, apply today and help us create smarter, more customer-centric digital experiences.

Job Features

Job CategoryOnline Marketing

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