Power Growth Through Conversation: We’re Hiring a WhatsApp E-commerce Marketing Specialist

In today’s fast-moving digital economy, customers expect instant, personalized, and meaningful communication with brands. WhatsApp has become one of the most powerful platforms for e-commerce engagement, enabling businesses to connect, convert, and retain customers in real time. To stay competitive and customer-centric, we are hiring a WhatsApp E-commerce Marketing Specialist—a professional who understands the art of conversational commerce and knows how to turn chats into measurable sales growth. This role is crucial in shaping direct customer relationships and driving revenue through smart, compliant, and engaging WhatsApp strategies.

Company Overview

We are a forward-thinking e-commerce-focused organization committed to innovation, data-driven marketing, and exceptional customer experiences. Operating in a dynamic digital environment, we collaborate with global partners and fast-growing brands to deliver performance-oriented marketing solutions. Our culture values creativity, accountability, and continuous learning while empowering professionals to make a real business impact DB To Data.

Position Overview

As a WhatsApp E-commerce Marketing Specialist, you will be responsible for building, managing, and optimizing WhatsApp-based marketing campaigns that drive engagement, conversions, and customer loyalty. You will work at the intersection of marketing, automation, customer support, and analytics—transforming conversational touchpoints into revenue channels.

Key Job Responsibilities

• Develop and execute WhatsApp marketing strategies aligned with e-commerce sales goals

• Create broadcast campaigns, drip sequences, and automated workflows for promotions, launches, and abandoned cart recovery

• Manage WhatsApp Business API tools, CRM integrations, and chatbot platforms

• Segment audiences based on behavior, purchase history, and engagement metrics

• Optimize message copy, timing, and call-to-action for higher response and conversion rates

• Collaborate with design, sales, and support teams to ensure message consistency

• Monitor campaign performance and prepare detailed analytics and insight reports

• Ensure compliance with WhatsApp policies, opt-in regulations, and data privacy laws

• Test new conversational flows, templates, and automation strategies

• Provide recommendations to improve customer lifecycle engagement through WhatsApp

Required Skills & Qualifications

• Proven experience in WhatsApp marketing, conversational marketing, or e-commerce messaging platforms

• Strong understanding of WhatsApp Business API, broadcast tools, and automation software

• Experience with CRM systems and e-commerce platforms (Shopify, WooCommerce, or similar)

• Excellent copywriting skills focused on short-form, conversion-driven messaging

• Analytical mindset with the ability to interpret data and optimize campaigns

• Knowledge of customer journey mapping and lifecycle marketing

• Basic understanding of compliance, opt-in practices, and customer data protection

• Ability to manage multiple campaigns with attention to detail and deadlines

• Strong communication and collaboration skills

• Bachelor’s degree in Marketing, Business, or a related field (preferred but not mandatory)

Who Should Apply

This role is ideal for professionals who enjoy blending creativity with strategy and technology. If you are passionate about conversational commerce, understand customer psychology, and thrive on measurable results, this opportunity is for you. You should be comfortable experimenting, learning, and adapting in a fast-evolving digital space while taking ownership of campaign performance and growth outcomes.

Motivating Note:
Your ideas won’t sit in folders—they’ll directly impact customer engagement, sales performance, and brand loyalty. You’ll have the freedom to innovate and the support to succeed.

Application Instructions

To apply for the WhatsApp E-commerce Marketing Specialist position:

1. Prepare an updated CV highlighting relevant experience

2. Include a short cover letter explaining your experience with WhatsApp or conversational marketing

3. Share examples or metrics from previous campaigns (if available)

4. Submit your application through our official recruitment channel

Shortlisted candidates will be contacted for interviews and practical assessments.

Why Join Us

• Opportunity to work in a growth-focused e-commerce environment

• Exposure to international markets and advanced marketing tools

• Collaborative, performance-driven workplace culture

• Continuous learning and career development opportunities

• Competitive compensation based on experience and expertise

Final Call-to-Action

If you’re ready to turn conversations into conversions and be at the forefront of e-commerce communication, this is your moment. Step into a role where your skills directly influence revenue, loyalty, and brand trust. Apply today and shape the future of WhatsApp-powered e-commerce marketing with us.