In today’s competitive and fast-paced business environment, sales success relies heavily on structured lead management, accurate data handling, and consistent client follow-ups. Companies are no longer focused on random outreach—they want targeted, timely, and well-organized communication that converts prospects into long-term customers. To support this mission and enhance our telemarketing performance, we are hiring a Telemarketing Lead Management Specialist who will help streamline our lead pipeline, improve conversion opportunities, and boost overall productivity for the sales team. This role is essential for ensuring that every lead receives the right attention at the right time, ultimately increasing revenue and strengthening client relationships.
About Our Company
We are a growing digital marketing and B2B services company specializing in lead generation, sales enablement, and targeted outreach solutions. Our mission is to empower businesses with quality data, effective communication strategies, and advanced telemarketing processes that deliver measurable results. We value innovation, accuracy, and a performance-driven mindset in every department.
Position Overview
The Telemarketing Lead Management Specialist will play a key role in organizing lead data, monitoring follow-up cycles, supporting telemarketing agents, and optimizing the lead flow from initial contact to final conversion. This position requires a combination of analytical skills, communication abilities, CRM efficiency, and a deep understanding of telemarketing operations.
You will work closely with the sales and marketing departments to manage leads, track performance, improve workflow efficiency, and ensure that no potential client is overlooked. If you excel at data organization, customer communication, and process optimization, this role will be an exciting fit for you.
Key Responsibilities
✔ Manage and track inbound and outbound leads through CRM and telemarketing platforms
✔ Assign, distribute, and monitor leads to the telemarketing team for follow-up
✔ Ensure consistent follow-up and communication across all stages of the sales funnel
✔ Evaluate lead quality and categorize them based on readiness, interest, and potential value
✔ Maintain and update lead databases to ensure accuracy and organization
✔ Analyze telemarketing performance metrics, including response rates, call status, and conversion trends
✔ Optimize lead nurturing workflows to maximize contact efficiency
✔ Coordinate between telemarketing agents and sales managers for smooth lead transitions
✔ Identify gaps in the sales pipeline and recommend solutions
✔ Prepare weekly and monthly reports on lead performance and conversion progress
✔ Support agents during client interactions with scripts, notes, and updated lead information
✔ Ensure compliance with telemarketing standards, quality guidelines, and documentation requirements
Required Skills & Qualifications
• Proven experience in telemarketing, lead management, call handling, or inside sales
• Strong CRM skills (HubSpot, Zoho, Salesforce, or similar platforms)
• Excellent organizational and multi-tasking abilities
• Strong communication and client-handling skills
• Ability to evaluate lead quality and understand sales funnels
• Knowledge of telemarketing KPIs and call workflow optimization
• Attention to detail with strong analytical skills
• Ability to work under pressure and meet daily/weekly targets
• Proficiency in preparing performance reports and dashboard summaries
• Tech-savvy and comfortable with spreadsheets, databases, and CRM tools
• Self-motivated, proactive, and capable of working independently or in a team
Who Should Apply?
This role is perfect for professionals who:
• Have a strong telemarketing or B2B lead management background
• Are passionate about data accuracy, communication, and organized sales processes
• Enjoy working with CRM systems and performance metrics
• Want a stable role with long-term growth opportunities
• Thrive in fast-paced, target-oriented work environments
• Value teamwork, structure, and result-driven strategies
If you’re someone who takes pride in keeping the sales pipeline flowing, ensuring lead follow-ups are consistent, and improving conversion potential through proper organization and analysis—this role is ideal for you.
How to Apply
Interested candidates are invited to submit their resume, portfolio (if applicable), and a brief cover letter explaining their experience in telemarketing and lead management. We encourage passionate, detail-oriented, and performance-driven applicants to apply.
Job Features
| Job Category | Telemarketing |