In today’s competitive business world, telemarketing remains one of the most powerful and cost-effective ways to generate leads, boost sales, and strengthen customer relationships. To help us continue expanding our client base and achieving our growth objectives, we are seeking an experienced and dynamic Telemarketing Sales Manager to lead our telemarketing department. This is a fantastic opportunity for a sales-driven professional with excellent leadership skills and a proven track record in telemarketing or inside sales management.
About the Role
The Telemarketing Sales Manager will be responsible for overseeing a team of telemarketing executives and ensuring that all sales targets and performance goals are achieved. This position requires a strong leader who can motivate their team, implement effective sales strategies, and maintain a high standard of customer engagement. The manager will work closely with the sales, marketing, and business development departments to design campaigns, track progress, and optimize results.
The successful candidate will not only manage day-to-day telemarketing operations but will also take a strategic approach to developing long-term growth initiatives. From refining call scripts to conducting training sessions and evaluating conversion rates, the Telemarketing Sales Manager will be at the heart of the company’s sales success.
Key Responsibilities
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Supervise and lead a team of telemarketing sales representatives to achieve daily, weekly, and monthly targets.
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Develop and implement telemarketing strategies to generate qualified leads and increase sales revenue.
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Monitor and evaluate team performance, providing coaching, feedback, and support to ensure consistent improvement.
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Create and refine calling scripts, sales pitches, and communication guidelines for telemarketing campaigns.
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Coordinate with the marketing team to align telemarketing campaigns with promotional activities, product launches, and brand objectives.
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Analyze data and prepare performance reports, highlighting key metrics such as call volume, conversion rates, and lead quality.
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Recruit, train, and mentor new team members to maintain a high-performing sales environment.
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Handle escalated calls or customer inquiries in a professional and efficient manner.
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Implement best practices in CRM usage and ensure data accuracy for all client interactions.
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Stay updated on market trends, competitor strategies, and emerging telemarketing technologies.
Qualifications and Experience
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Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
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Minimum of 3–5 years of experience in telemarketing, telesales, or inside sales management.
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Demonstrated success in leading and motivating a high-performing telemarketing or sales team.
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Strong knowledge of CRM tools, call center software, and data analytics.
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Excellent communication, negotiation, and interpersonal skills.
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Strategic thinker with the ability to translate company objectives into actionable telemarketing plans.
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Results-oriented mindset with a passion for achieving and exceeding sales targets.
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Exceptional organizational and multitasking abilities, with strong attention to detail.
Skills and Competencies
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Leadership and team-building capabilities that foster motivation and accountability.
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Analytical and problem-solving skills to assess campaign performance and implement improvements.
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High level of adaptability to manage fast-paced and evolving market conditions.
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Customer-centric approach, ensuring satisfaction and long-term client relationships.
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Proficiency in Microsoft Office Suite and CRM platforms such as Salesforce, HubSpot, or Zoho CRM.
Why Join Us?
We believe that great results come from great people. As a Telemarketing Sales Manager, you will have the opportunity to work with a passionate and driven team, in a company that values innovation, collaboration, and growth. We offer a dynamic work environment where ideas are encouraged and performance is rewarded.
Joining our organization means being part of a forward-thinking company that invests in your professional development. You’ll have access to continuous training, career advancement opportunities, and a supportive management team committed to helping you succeed.
What We Offer
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Competitive salary package with performance-based incentives.
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Comprehensive training and professional development programs.
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Opportunities for career advancement within the organization.
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A positive and inclusive work culture that values teamwork and creativity.
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Modern office environment equipped with the latest telemarketing tools and technologies.
How to Apply
If you are a goal-oriented professional with a passion for leadership and sales excellence, we would love to hear from you. Submit your resume along with a brief cover letter outlining your relevant experience and achievements in telemarketing management.
Job Features
| Job Category | Telemarketing |