Are you a confident communicator with a passion for sales and relationship building? Do you enjoy engaging with potential customers, introducing valuable products or services, and converting interest into measurable results? If so, we’re looking for a dynamic Telemarketing Specialist to join our fast-paced and performance-driven team.
In today’s competitive marketplace, direct communication remains one of the most powerful ways to reach customers and drive business growth. As a Telemarketing Specialist, you’ll play a critical role in connecting with prospects, nurturing leads, and generating opportunities that contribute directly to our company’s success.
About the Role
The Telemarketing Specialist is responsible for conducting outbound and inbound calls to promote products or services, qualify leads, and support the sales pipeline. You will be the first point of contact for many potential clients, using your communication skills and sales acumen to deliver compelling conversations that inspire action.
This role is perfect for energetic individuals who thrive in customer engagement, enjoy meeting goals, and want to develop a rewarding career in marketing and sales.
Key Responsibilities
📞 Outbound & Inbound Calls
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Conduct daily outbound calls to prospective clients to promote company products or services.
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Respond to inbound inquiries and follow up with interested leads to provide additional information.
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Present company offerings confidently and tailor messaging based on customer needs.
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Schedule follow-up calls and appointments for the sales team when needed.
🎯 Lead Generation & Qualification
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Identify potential customers through telemarketing campaigns and targeted call lists.
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Qualify leads by assessing customer interest, need, and budget.
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Maintain a steady flow of qualified leads to support the sales pipeline.
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Record and track lead status in CRM systems such as HubSpot, Salesforce, or Zoho.
💬 Customer Engagement & Relationship Building
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Build rapport with potential clients through clear, professional, and persuasive communication.
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Listen actively to understand customer pain points and match them with suitable solutions.
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Handle objections with confidence and empathy to keep conversations positive.
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Follow up with prospects to maintain engagement and build trust over time.
📈 Performance Tracking & Reporting
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Meet or exceed weekly and monthly call targets, lead quotas, and conversion goals.
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Track campaign performance and report key metrics such as call volume, conversion rate, and feedback trends.
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Provide insights on customer responses and campaign effectiveness.
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Suggest improvements to scripts, processes, or communication strategies for better results.
🤝 Collaboration & Team Support
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Work closely with marketing and sales departments to align goals and strategies.
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Share customer feedback to help refine promotional messages and outreach approaches.
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Participate in regular meetings to review progress, brainstorm ideas, and enhance performance.
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Contribute to a supportive and energetic team culture focused on achieving shared success.
Required Skills & Qualifications
To succeed as a Telemarketing Specialist, you should have:
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Proven experience in telemarketing, telesales, or customer outreach.
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Excellent verbal communication and listening skills.
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Confidence in handling outbound calls and managing customer conversations.
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Basic understanding of sales principles and lead conversion techniques.
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Experience using CRM or lead management tools (HubSpot, Zoho, Salesforce, or similar).
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Strong time management and organization skills.
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Positive attitude, motivation, and the ability to work toward targets independently.
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Proficiency in English and a professional phone manner.
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Bachelor’s degree in Marketing, Business, or related field (preferred but not mandatory).
Why Join Our Team?
At Phone List, we believe that strong communication drives great results. As a Telemarketing Specialist, you’ll be part of a growth-focused, supportive environment where your skills and voice truly make a difference.
We offer:
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Competitive base salary with commission and performance bonuses.
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Ongoing training and professional development to strengthen your telemarketing skills.
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Access to modern CRM and calling tools for efficient work.
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A positive, team-oriented workplace with career advancement opportunities.
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Flexible working options (remote or office-based).
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Comprehensive benefits including health insurance, paid leave, and incentive programs.
Work Environment & Schedule
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Position: Telemarketing Specialist
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Job Type: Full-Time (Remote/Office-Based)
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Working Hours: Flexible, results-driven schedule
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Start Date: Immediate or within one month
How to Apply
If you’re ready to take your communication skills and sales passion to the next level, we want to hear from you! Join us and help shape our customer relationships through professional telemarketing excellence.
📞 Apply Now: +639858085805
🌐 Visit Us: https://phonelist.io
As a Telemarketing Specialist, you’ll be at the heart of our lead generation and customer engagement efforts — turning every call into an opportunity for success. Your voice, determination, and drive will help power the next stage of our company’s growth.
Job Features
| Job Category | Telemarketing |