The WhatsApp Marketing Technician Who Can Transform Our Communication Strategy

In today’s competitive digital environment, WhatsApp has become one of the most powerful channels for direct customer engagement, instant communication, and personalized marketing. Businesses that master WhatsApp outreach outperform their competitors in responsiveness, customer satisfaction, and conversion rates. That’s why we are expanding our team and seeking a highly skilled WhatsApp Marketing Technician—a specialist who understands the technical, operational, and analytical aspects of WhatsApp marketing. This role is crucial for optimizing message delivery, automating workflows, enhancing user engagement, and ensuring our campaigns run smoothly and efficiently across all segments.

🌐 Company Overview 

We are a fast-growing, innovation-driven company committed to delivering exceptional digital experiences and customer engagement solutions. Our team values creativity, efficiency, and continuous improvement. With a strong focus on modern communication platforms, we strive to transform how brands connect with audiences through advanced and intelligent marketing strategies.

📌 Job Responsibilities

As a WhatsApp Marketing Technician, your responsibilities will include:

• Setting up, managing, and optimizing WhatsApp Business API and integration tools.

• Configuring automated message flows, chatbots, and drip campaigns.

• Ensuring smooth technical performance across all WhatsApp marketing systems.

• Monitoring message delivery rates, response times, and campaign performance using analytics dashboards.

• Troubleshooting issues related to automation, message delays, API errors, and platform connectivity.

• Maintaining and updating WhatsApp sender profiles, templates, and broadcast lists.

• Coordinating with the marketing team to create high-impact WhatsApp campaigns.

• Implementing segmentation strategies to target the right audience with personalized messaging.

• Managing customer conversation logs, routing, and communication workflows.

• Ensuring compliance with WhatsApp’s policies and platform guidelines.

• Conducting A/B tests to improve message strategies and technical setups.

• Collaborating with customer support teams to improve service quality through WhatsApp channels.

• Keeping up with the latest WhatsApp tools, automation features, and marketing technologies.

• Providing technical insights to strengthen overall communication strategy.

🎯 Required Skills & Qualifications

We are looking for a candidate who possesses:

• Proven experience working with WhatsApp Business API, automation tools, or chat marketing platforms.

• Strong understanding of message automation, CRM integration, and workflow configuration.

• Technical knowledge of webhook setup, API connections, and platform troubleshooting.

• Familiarity with WhatsApp template creation, message batching, and audience segmentation.

• Ability to interpret analytics data and recommend optimization strategies.

• Experience using WhatsApp marketing software such as Twilio, WATI, Zoko, AiSensy, or similar tools.

• Excellent problem-solving skills and the ability to work in a fast-paced environment.

• Strong communication skills and the ability to collaborate with marketing and support teams.

• A detail-oriented mindset with a focus on accuracy and efficiency.

• Basic understanding of customer engagement principles and digital marketing.

• Ability to manage multiple tasks while maintaining high-quality output.

• Adaptability to new technologies, updates, and advanced communication tools.

💡 Who Should Apply?

This opportunity is ideal for someone who enjoys the blend of technology, marketing, automation, and customer communication. If you love optimizing systems, building smooth communication workflows, and turning technical capabilities into powerful marketing outcomes, you’re the perfect fit.

Whether you come from a marketing tech background or a communication systems role, if you have the technical confidence and strategic mindset to enhance WhatsApp operations, we want to hear from you.

✨ Motivating Note:
Your skills can help shape a smarter, faster, and more impactful communication ecosystem. Join us and become the backbone of a platform that connects customers and brands seamlessly.

📝 Application Instructions

If you believe you’re the right fit for this role, follow these steps:

1. Submit your updated CV highlighting relevant technical and marketing experience.

2. Include a brief cover letter explaining why you’re the ideal candidate.

3. Provide examples of tools, systems, or WhatsApp automation solutions you’ve worked with.

4. Send your application to our official recruitment email.

5. Use the subject line: Application for WhatsApp Marketing Technician.

Shortlisted candidates will be contacted for the next steps, which may include a technical assessment and interview.

🔥 Final Call to Action

Don’t miss the chance to build a meaningful career in one of the fastest-growing digital communication fields. If you’re ready to take your expertise to the next level, apply now and become an essential part of our innovative WhatsApp marketing team!