We’re Hiring: Email Workflow Process Manager — Shape the Future of High-Performance Email Operations

Email remains one of the most influential communication channels for digital businesses, but its success depends on well-structured workflows, seamless automation, and operational precision. As our organization continues to expand, managing complex email processes requires a dedicated expert who can strengthen our systems and elevate performance. For this reason, we are hiring a skilled Email Workflow Process Manager. This position is crucial because efficient workflows not only improve deliverability and customer engagement, but they also protect sender reputation, reduce errors, and ensure consistent results across campaigns. If you excel at creating order, structure, and strategic efficiency, we invite you to apply.

Company Overview

We are a global digital solutions company specializing in performance-driven marketing, automation technology, and outreach operations. Our mission is to help brands scale through optimized email systems, smart processes, and compliant communication. We value innovation, collaboration, and long-term strategic thinking, ensuring every workflow we design supports measurable business growth.

Job Responsibilities

As an Email Workflow Process Manager, you will design, improve, and supervise the full lifecycle of email processes to ensure accuracy, consistency, and operational excellence. Your responsibilities include:

• Mapping, building, and maintaining end-to-end email workflows and automation sequences.

• Designing structured processes for onboarding, segmentation, follow-ups, reminders, and targeted communication.

• Reviewing workflow performance to identify drop-offs, inefficiencies, and improvement opportunities.

• Ensuring all workflows follow best practices for compliance, engagement, and sender reputation.

• Collaborating with content, technical, and compliance teams to ensure smooth execution of campaigns.

• Overseeing workflow testing, quality checks, and validation before deployment.

• Creating workflow documentation, SOPs, and system guidelines for future team usage.

• Coordinating with the technical team to fix automation issues or system delays.

• Monitoring list movements, tagging logic, conditional triggers, and data flow accuracy.

• Leading workflow optimization projects to improve scalability and long-term efficiency.

Required Skills & Qualifications

To succeed in this role, candidates should bring a combination of technical expertise, analytical thinking, and workflow management skills:

• Strong understanding of email automation platforms and workflow-building tools.

• Experience managing complex email processes, segmentation logic, and conditional flows.

• Deep knowledge of email deliverability principles, behavior-based triggers, and audience lifecycle stages.

• Proficiency with data analysis and performance tracking for workflow enhancements.

• Ability to create clear documentation, visual process maps, and SOPs.

• Familiarity with compliance frameworks such as GDPR and CAN-SPAM.

• Excellent communication, planning, and problem-solving abilities.

• Strong attention to detail and a commitment to operational accuracy.

• Previous experience in email operations, lifecycle automation, or technical workflow management preferred.

Who Should Apply + Motivating Note

This role is ideal for individuals who enjoy organizing systems, improving processes, and turning complex workflows into smooth, automated experiences. If you take pride in structuring operations, identifying hidden inefficiencies, and creating solutions that improve long-term performance, you will thrive here. We encourage driven professionals who value clarity, order, and innovation to apply. Your expertise will directly influence how effectively our email ecosystem functions, making your contribution both visible and meaningful. Step forward if you’re ready to design systems that shape business success.

Application Instructions

To apply, please submit:

1. Updated Resume detailing your experience with workflow design or email automation.

2. A short cover message describing your interest in workflow management and your suitability for this role.

3. Any workflow samples, SOPs, diagrams, or portfolio links (optional—but helpful).

4. Your expected salary range and earliest availability.

Applications may be submitted through our official platform or directly via email. Selected candidates will be contacted for the next steps in the evaluation process.

Final Call-to-Action for Job Seekers

If you’re ready to build scalable systems, streamline processes, and shape the core operations behind high-performing email programs, this is the opportunity you’ve been waiting for. Join a team that values your technical depth, respects your strategic mindset, and supports your growth at every stage. Your workflow expertise can transform how we communicate, engage, and grow—and we’re excited to see what you can bring. Don’t hold back. Apply today and take the next confident step in your career journey. Your future in email operations starts here.