We’re Hiring: WhatsApp Marketing Adviser to Lead Personalized Communication & Customer Engagement

As communication increasingly shifts toward instant, personalized messaging, WhatsApp has become a critical channel for businesses aiming to strengthen customer relationships and deliver timely information. To support our rapid growth and enhance customer engagement strategies, we are hiring a skilled WhatsApp Marketing Adviser to Lead who can bring structure, creativity, and data-driven thinking to our messaging workflows. This role is essential for building authentic customer connections, improving campaign performance, and turning conversations into meaningful results. If you are passionate about digital communication and know how to engage audiences effectively, this opportunity offers a direct path to impactful work.

Company Overview

We are a modern digital solutions provider specializing in performance-based marketing, customer engagement, and automated communication systems. Our mission is to help brands communicate smarter and build long-term trust through strategic digital experiences. As our operations grow, we’re looking for motivated professionals who are eager to contribute to purposeful, high-impact communication strategies.

Job Responsibilities

In the role of WhatsApp Marketing Adviser, you will be responsible for guiding and executing messaging strategies that enhance customer interaction and drive conversions. Your core responsibilities include:

• Developing smart WhatsApp marketing strategies aligned with campaign goals and customer needs.

• Creating engaging message templates, automation flows, and conversation scripts.

• Managing and segmenting broadcast lists to deliver personalized content.

• Optimizing message timing, frequency, and format for higher engagement and stronger response rates.

• Monitoring customer behavior and adjusting communication strategies accordingly.

• Coordinating with content, sales, and support teams to ensure message consistency and brand alignment.

• Implementing drip sequences, follow-up messages, and retention-focused nurturing campaigns.

• Analyzing key metrics like open rates, conversation quality, conversions, and feedback patterns.

• Testing various messaging styles, media formats, and interactive elements.

• Ensuring communication complies with WhatsApp Business policies and platform guidelines.

Required Skills & Qualifications

We’re looking for a candidate with both creative communication skills and a strategic mindset. Ideal applicants should have:

• Proven experience in WhatsApp marketing, conversational marketing, or digital customer engagement.

• Excellent writing skills with the ability to craft clear, friendly, and compelling messages.

• Familiarity with WhatsApp Business tools, CRM integrations, or automation platforms.

• Understanding of audience segmentation, customer behavior, and message personalization.

• Ability to interpret data and adjust messaging strategies based on performance.

• Strong attention to detail and commitment to maintaining message accuracy and quality.

• Good organizational skills with the ability to manage multiple message flows.

• A proactive, customer-first mindset with strong problem-solving abilities.

• Experience in digital marketing, brand communication, or customer support (preferred but not required).

• The ability to collaborate with cross-functional teams to support overall communication goals.

Who Should Apply + Motivating Note

This position is ideal for those who love communicating with clarity and purpose. If you enjoy crafting thoughtful messages, understanding customer behavior, and helping brands build trust through meaningful conversation, you’ll find this role both rewarding and exciting.

Whether you’ve worked in digital marketing, customer relations, or communication strategy, your ability to create impactful conversations is what truly matters. We encourage motivated individuals, creative thinkers, and fast learners to apply—even if you feel you don’t meet every requirement. Passion and willingness to grow are equally valuable.

Application Instructions

If you believe your skills align with this opportunity, we’d love to hear from you. To apply, please submit:

1. Your updated resume showcasing your experience with messaging, marketing, or customer communication.

2. A short cover letter explaining your approach to WhatsApp engagement and why you’re interested in this role.

3. Examples of previous message scripts, flows, or campaign ideas (optional but appreciated).

Send your application to sales@bcellphonelist.com using the subject line:
“Application – WhatsApp Marketing Adviser”

Shortlisted candidates will be contacted for the next steps in the hiring process.

Call-to-Action (Short & Convincing)

If you’re ready to shape meaningful customer conversations and contribute to an innovative communication strategy, apply now and take the next step toward a fulfilling role where your ideas truly make an impact.